Exciting Opportunity: General Assistant Position at Thohoyandou Mvusuludzo Mall

Introduction

Are you looking for a dynamic role where you can showcase your customer service skills and contribute to a thriving retail environment? Dunns New BW is seeking a motivated and detail-oriented individual for the position of General Assistant (P27) at Thohoyandou Mvusuludzo Mall. This permanent role offers a unique opportunity to be part of a leading retail brand in Limpopo, South Africa. If you have a passion for providing excellent customer service and working effectively within a team, this position might be the perfect fit for you.

Job Overview

• Job Title: General Assistant (P27)
• Location: Thohoyandou Mvusuludzo Mall, Limpopo, South Africa
• Department: Operations – Stores
• Brand: Dunns
• Reporting To: Manager
• Job Type Classification: Permanent
• Number of Positions: 1
• Reference Number: PSP240807-1
• Closing Date: 2024/08/09

Key Responsibilities

As a General Assistant, your primary responsibilities will include:

1. Customer Service Excellence:
   • Provide superior customer service to ensure a positive shopping experience.
   • Communicate effectively with customers to address their needs and concerns.
   • Assist in achieving optimum turnover results through excellent merchandise presentation.
2. Sales Targets:
   • Work towards achieving daily, monthly, and weekly sales targets set by the store.
   • Implement strategies to boost sales and enhance customer satisfaction.
3. Asset Protection:
   • Safeguard all assets, including stock, cash, physical property, staff, and customers.
   • Adhere to company policies and procedures to ensure asset protection.
4. Merchandise Management:
   • Ensure effective replenishment of merchandise to maintain stock levels.
   • Implement and maintain an effective store layout to optimize sales.
   • Manage stock room administration, including markdowns and lay-byes.
5. Housekeeping:
   • Maintain high standards of housekeeping to ensure a clean and organized store environment.
   • Conduct regular checks to ensure compliance with cleanliness and safety standards.
6. Team Collaboration:
   • Work cooperatively with team members to achieve common goals.
   • Contribute to a positive and productive work environment.

Qualifications and Skills

To excel in this role, candidates should possess the following qualifications and skills:

• Educational Qualification:
  • Matric (Grade 12) is required to ensure a foundational level of education.
• Key Skills:
  • Customer Service Orientation: Demonstrated ability to provide exceptional customer service and create a positive shopping experience.
  • Team Collaboration: Proven experience working effectively within a team to achieve goals.
  • Effective Planning: Ability to plan and prioritize daily tasks efficiently to meet deadlines.
  • Computer Literacy: Proficiency in using basic computer systems and software relevant to the role.
  • Attention to Detail: Keen eye for detail to ensure accuracy in tasks and adherence to company procedures.
  • Communication Skills: Strong ability to communicate clearly and effectively with customers and team members.
  • Stress Tolerance: Ability to manage stress and perform well in a fast-paced retail environment.
  • Integrity and Initiative: High level of personal integrity and the ability to take initiative in various tasks.

Working Environment

The General Assistant role at Thohoyandou Mvusuludzo Mall involves working in a retail environment where customer interaction and teamwork are key components of the job. The position requires physical activity, including standing for extended periods, as well as the ability to handle various tasks related to merchandise management and customer service.

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Application Process

To apply for the General Assistant (P27) position, follow these steps:

1. Prepare Your Application:
   • Update your resume/Curriculum Vitae (CV) to reflect your relevant experience and skills.
   • Write a cover letter explaining why you are a suitable candidate for the role. Highlight your customer service experience and any previous retail experience.
2. Submit Your Application:
   • Submit your application before the closing date of 2024/08/09. Ensure that all required documents are included and that your application is complete.
3. Application Review:
   • After submitting your application, the recruitment team will review all applications. Shortlisted candidates will be contacted for further assessment, which may include an interview.
4. Interview Process:
   • Prepare for the interview by reviewing the job description and reflecting on your relevant experiences. Be ready to discuss how your skills align with the responsibilities of the General Assistant role.

Why Join Dunns?

Dunns is a renowned retail brand committed to delivering quality products and exceptional customer service. As a General Assistant at Thohoyandou Mvusuludzo Mall, you will be part of a team dedicated to creating a welcoming shopping environment and achieving store objectives. The permanent position offers stability and growth opportunities within a reputable brand.

Conclusion

The General Assistant (P27) position at Thohoyandou Mvusuludzo Mall presents a fantastic opportunity for individuals with a Grade 12 qualification and a passion for customer service. With responsibilities spanning customer service, sales targets, asset protection, and merchandise management, this role offers a comprehensive experience in retail operations.

If you are enthusiastic about joining a dynamic team and contributing to the success of Dunns, apply by the closing date of 2024/08/09. Embrace the chance to develop your skills, work in a supportive environment, and make a meaningful impact in the retail sector.

Below Is The Application Link