Capitec Bank is currently seeking individuals with a Grade 12 National Certificate to join their team 2024
Capitec Bank ATM assistants, The purpose statement of this job is to provide exceptional client service and assist clients with their transactions on various self-service channels, such as the ATM. The role also involves coordinating the branch flow in an effective manner, ensuring that clients are welcomed and attended to promptly.
- Location: Various RSA locations
To excel in this role, the individual must possess a Grade 12 National Certificate as a minimum requirement. However, some prior experience in client service within a retail, financial, or banking environment would be ideal. The successful candidate will also be expected to gain knowledge, skills, and experience required for service consulting.
When it comes to qualifications, a Grade 12 National Certificate or vocational qualification is essential. Ideally, the candidate should have knowledge of the bank branch environment and Capitec Bank’s products and business processes (internal).
Capitec Bank ATM assistants, In terms of skills, the individual should have excellent communication skills, computer literacy (MS Word, MS Excel, MS Outlook), and interpersonal and relationship management skills. These abilities will enable the individual to engage with clients effectively and provide them with a positive experience.
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To be considered for this role, the individual must have a clear criminal and credit record. Additionally, their fingerprints must be detectable/recognizable on Capitec Bank’s internal electronic banking system. Capitec is committed to diversity and will prioritize appointments that support the achievement of their employment equity goals.
Overall, this job is an excellent opportunity for someone who is ambitious, keen to learn, and has a passion for providing exceptional client service. The successful candidate will gain valuable experience in service consulting and develop skills that will benefit them in their future career endeavors.
Our core values define our identity and guide our actions. Banking may be intricate, but it doesn’t have to be convoluted.
Simplicity lies at the heart of our brand.
To streamline banking, we have created Global One, a comprehensive banking solution. Global One offers accessible, affordable, transparent, and cost-effective banking options tailored to our clients’ needs. Our goal is to free up our clients’ time and financial resources so they can focus on what truly matters to them, whether it’s education, family, health, meaningful experiences, or growing their business.
We provide our clients with affordable and transparent banking services, utilizing cutting-edge technology and real-time processes to pass on any cost savings to them. We are committed to ensuring that our clients know exactly what they are paying for, with no hidden fees or surprises.
We believe in giving our clients the freedom to access their accounts and funds easily and affordably, in a way that suits their preferences. Whether they choose to bank on their mobile device, use ATMs, withdraw cash at retail points, or visit a branch, the choice is theirs.
However, an affordable and simplified banking solution would be incomplete without exceptional service. We understand the importance of providing a personalized experience to our clients.
The individual is accountable for generating worth and providing significant experiences to our customers. We aim to enable them to make informed choices by understanding them sufficiently to offer timely and accurate information. We strive to earn their trust as their financial ally, safeguarding their funds and data, and prioritize their satisfaction by delivering a tailored service that makes them feel appreciated.
