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DO YOU HAVE GRADE 12? HERE IS THE JOB OFFER

CUSTOMER CARE ASSISTANT: CUSTOMER CARE (3 POSTSAVAILABLE IN MITCHELLS PLAIN, RETREAT AND FISHOEK), REF NO.DSD 79/2023 SALARY : R202 233 per annum (Level 5). CENTRE : Department of Social Development, Western Cape Governent. REQUIREMENTS : Senior Certificate (Grade 12 or equal qualification); A minimal of 6months patron care experience. Recommendation: None.

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Competencies:A top grasp of the following: Customer care; Customer care surveys; Social welfare services; Internal and exterior advertising and communication processes; Functions, applications and tasks of the Department of Social Development; Information in the Department of Social Development domain; Communication (written and verbal) skills; Proven computer literacy in MS Office packages; Sound organising

and planning skills;Conflict decision skills; Ability to work underneath stress and meet deadlines;Negotiation skills.DUTIES : Perform the front desk offerings through receiving and referring clients; Provide dispatch call service; Ensure register is signed and precisely completed; Facilitate all complaints and expand accordingly; Compile a month-to-month neighborhood workplace record regarding enquiries or complaints as nicely as walk-in statistics; Provide information to customers related to handy services; Assist consumers on how to

NOTE : Only purposes submitted on line at: www.westerncape.gov.za/jobs orhttps://westerncapegov.erecruit.co. will be accepted. Shortlisted candidates will be required to post copies of their documentation for verification purposes. These candidates will be required to attend interviews on a date and time as decided through the department.Closing Date: 17 July 2023

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